Once a order is placed it can’t be changed or canceled.
Most Items will be shipped within 4-7 business days Monday-Friday excluding holidays. Items might come in multiple shipments. Please read item description. All items will be shipped USPS Ground Advantage 3-6 days, USPS Priority 2-3 days and UPS Ground, these are estimates not guaranteed delivery times.
Most UPS Next Day Air orders will process same day but could take 2 business days.
Bracelets can take up to 7 business days to be shipped.
Free shipping will take 3-6 business days first class mail.
We offer shipping insurance on each order that covers loss, theft, and damage. If you choose not to purchase insurance you will be responsible for contacting and filling claims with the shipping service.
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RETURN POLICY
**NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 7 DAYS!
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS: 1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale. 2. Merchandise must have all tags, including any hangtags attached. Any merchandise marked "Final Sale" cannot be returned
***Non-returnable merchandise include: sale products and accessories.
3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to The King McNeal Collection.
5. Shipping fees are non refundable.
6. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
**Please enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange is not indicated or the size you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.
Please email us the tracking number and order number of the package being sent back to expedite your exchange. If you do not send us the email your return will be delayed.
info@kingmcneal.com
If you meet the return/exchange requirements please ship item(s) from USPS to:
The King McNeal Collection PO Box 2201
Kankakee, Illinois 60901
RETURN PROCESSING TIME Upon receipt of your package, your return for a store credit will be processed within 1-2 weeks. You will be notified via email once your return has been processed.
My order needs to be completed and it’s been a month. I’m still waiting on my Zeta Grey tapered joggers and a response to my two emails.
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Diedra
I love it💙🤍💙🤍
I love that when I order stuff I get it quickly
C
Cecily
Nice material
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Daphne Garner
Grey Tapered Sweatsuit Jacket
I absolutely love my jacket and cant wait to wear it!!!
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Mary Garner
Zeta Grey Tapered Sweatsuit Jacket (Unisex Size)
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Valerie Stoner
Zeta Grey Tapered Sweatsuit Jacket (Unisex Size)
I ordered down a size as instructed. It was too small. No worries. One of my Sorors purchased the sweatsuit and now I am awaiting the original sweatsuit I wanted to purchase. I haven't heard anything since making the purchase other than it is on the way.
I ordered the tech sweatsuit for my husband and now we will (when mine arrives. LOL) have matching outfits.
The Quality is amazing! We will definitely purchase again. I would like the tapered leg sweatsuit in ROYAL BLUE XL..
Be blessed
C
Courtney
Sweatsuit
Nice heavy material. But I noticed that because I have large thighs, the seat of the pants have become worn out and fuzzy really quickly. Other than that, I love the sweatsuut.
This Kappa Quarter Zip Sweatshirt is the perfect balance of form and function. Crafted from high-quality materials, it's true to size for a comfortable and flattering fit. With an embroidered crest logo and embossed logo, it features the comfort and style of knit ribbing....
This Kappa Quarter Zip Sweatshirt is the perfect balance of form and function. Crafted from high-quality materials, it's true to size for a comfortable and flattering fit. With an embroidered crest logo and embossed logo, it features the comfort and style of knit ribbing....