This item is a recurring or deferred purchase. By continuing, I agree to the cancellation policy and authorize you to charge my payment method at the prices, frequency and dates listed on this page until my order is fulfilled or I cancel, if permitted.
Once a order is placed it can’t be changed or canceled.
Most Items will be shipped within 4-7 business days Monday-Friday excluding holidays. Items might come in multiple shipments. Please read item description. All items will be shipped USPS Ground Advantage 3-6 days, USPS Priority 2-3 days and UPS Ground, these are estimates not guaranteed delivery times.
Most UPS Next Day Air orders will process same day but could take 2 business days.
Bracelets can take up to 7 business days to be shipped.
Free shipping will take 3-6 business days first class mail.
We offer shipping insurance on each order that covers loss, theft, and damage. If you choose not to purchase insurance you will be responsible for contacting and filling claims with the shipping service.
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RETURN POLICY
All approved returns will receive a store credit, no exchanges will be allowed. You must email us at info@kingmcneal.com to initiate return.
*NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 7 DAYS!
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS: 1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale. 2. Merchandise must have all tags, including any hangtags attached. Any merchandise marked "Final Sale" cannot be returned
***Non-returnable merchandise include: Final sale products and accessories.
3. We reserve the right to refuse any return that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to The King McNeal Collection.
5. Shipping fees are non refundable.
6. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
**Please enclose a note with your full name and/or order number. A merchandise credit will be issued in the form of a gift card sent via email.
Please email us the tracking number and order number of the package being sent back to expedite your exchange. If you do not send us the email your return will be delayed.
info@kingmcneal.com
If you meet the return/exchange requirements please ship item(s) from USPS to:
The King McNeal Collection PO Box 2201
Kankakee, Illinois 60901
RETURN PROCESSING TIME Upon receipt of your package, your return for a store credit will be processed within 1-2 weeks. You will be notified via email once your return has been processed.
Perfect! Everything I purchased was high quality and shipped extremely fast. I could not have been happier with all of my selections from my first purchase.
Thank you for your wonderful review! We are so glad to hear that you are happy with your purchase and that everything arrived quickly and in top quality. We hope to have the opportunity to serve you again in the future. Have a great day!
J
John
Great fit and good quality, but customer service is not good. They failed to return my call and emails.
D
Duan
Top quality! Well stitched and the fabric is comfortable but made for endurance.
J
Jered Brown
Alpha White Hockey Hoodie
D
Duane
Great fit and comfy! Great material. Wore it during chilly temp ( low 50s) and felt great! Will have to order another item
P
Phillip
Every purchase has been of high quality and delivered expeditiously.
B
Billy
Quality, true to size, and looks Amazing! I plan to buy another one.
P
PATRICK
great
L
Linzie
I think I ordered to wrong one. Wanted it with pockets instead. Made well and fits perfectly
H
Harry J.
Great quality product
Quality materials. Very pleased with everything I have ever ordered from King McNeal.