Once a order is placed it can’t be changed or canceled.
Most Items will be shipped within 4-7 business days Monday-Friday excluding holidays. Items might come in multiple shipments. Please read item description. All items will be shipped USPS Ground Advantage 3-6 days, USPS Priority 2-3 days and UPS Ground, these are estimates not guaranteed delivery times.
Most UPS Next Day Air orders will process same day but could take 2 business days.
Bracelets can take up to 7 business days to be shipped.
Free shipping will take 3-6 business days first class mail.
We offer shipping insurance on each order that covers loss, theft, and damage. If you choose not to purchase insurance you will be responsible for contacting and filling claims with the shipping service.
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RETURN POLICY
**NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 7 DAYS!
RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS: 1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale. 2. Merchandise must have all tags, including any hangtags attached. Any merchandise marked "Final Sale" cannot be returned
***Non-returnable merchandise include: sale products and accessories.
3. We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.
4. Customer is responsible for shipping fees to send the order back to The King McNeal Collection.
5. Shipping fees are non refundable.
6. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.
**Please enclose a note with your full name and/or order number and indicate if you'd like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange is not indicated or the size you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.
Please email us the tracking number and order number of the package being sent back to expedite your exchange. If you do not send us the email your return will be delayed.
info@kingmcneal.com
If you meet the return/exchange requirements please ship item(s) from USPS to:
The King McNeal Collection PO Box 2201
Kankakee, Illinois 60901
RETURN PROCESSING TIME Upon receipt of your package, your return for a store credit will be processed within 1-2 weeks. You will be notified via email once your return has been processed.
My husband loves his new omega sweatshirt. It is made of the very best quality and the customer service was unmatched. I also purchased a Delta sweatshirt for myself, and I cannot wait for us to wear it to a D9 event.
T
Toney
I love the sweatshirt!! Great quality. Will definitely be ordering more!!
G
Gerod Ferrell
Omega Neutral Quarter Zip Sweatshirt
B
Bianca Johnson
Love It!!
My husband absolutely loves it!! Excellent quality and he will wear this Omega Psi Phi Fraternity, Incorporated Quarter Zip Sweatshirt proudly!! I will be ordering again!! 💜💛
K
KaSaundra
Perfect Christmas gift. My uncle loved it. Will definitely be shopping this store again
The Alpha Color-block Premium Polo Shirt offers a combination of comfort and style. Made from a cotton blend material, this polo shirt is true to size and offers a flattering look. The embroidered logos add a unique touch, making this shirt perfect for formal...
Women sizing, loose fit to the knee.
Embroidered logo
Actual product color may vary from the images shown; every monitor or mobile display has a different capability to display colors.
The Alpha Color-block Premium Polo Shirt offers a combination of comfort and style. Made from a cotton blend material, this polo shirt is true to size and offers a flattering look. The embroidered logos add a unique touch, making this shirt perfect for formal...
Women sizing, loose fit to the knee.
Embroidered logo
Actual product color may vary from the images shown; every monitor or mobile display has a different capability to display colors.