Shipping Protection

Shipping Protection

$2.00
$2.00
Title: 2.00
Description  
Description
x
It provides protection for shipments that are lost, broken, or stolen. Add Insurance to your cart at checkout to enable protection.
Shipping & Return  
Shipping & Return
x

SHIPPING POLICY

Once a order is placed it can’t be changed or canceled. 

Most Items will be shipped within 4-7 business days Monday-Friday excluding holidays. Items might come in multiple shipments. Please read item description. All items will be shipped USPS Ground Advantage 3-6 days, USPS Priority 2-3 days and UPS Ground, these are estimates not guaranteed delivery times.

Most UPS Next Day Air orders will process same day but could take 2 business days. 

Bracelets can take up to 7 business days to be shipped. 

Free shipping will take 3-6 business days first class mail. 

We offer shipping insurance on each order that covers loss, theft, and damage. If you choose not to purchase insurance you will be responsible for contacting and filling claims with the shipping service. 

----------------------

RETURN POLICY

All approved returns will receive a store credit, no exchanges will be allowed. You must email us at info@kingmcneal.com to initiate return. *NO REFUNDS - EXCHANGE/STORE CREDIT ONLY WITHIN 7 DAYS! 

RETURNS FOR STORE CREDIT MUST MEET THESE REQUIREMENTS:
1. Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, soiled, and without clothing tags. Items must be in a condition suitable for resale. 

2. Merchandise must have all tags, including any hangtags attached.
Any merchandise marked "Final Sale" cannot be returned

***Non-returnable merchandise include: Final sale products and accessories.

3. We reserve the right to refuse any return that does not meet our requirements including any signs of wear, the smell of fragrances and smoke.

4. Customer is responsible for shipping fees to send the order back to The King McNeal Collection.

5. Shipping fees are non refundable.

6. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive a store credit.

**Please enclose a note with your full name and/or order number. A merchandise credit will be issued in the form of a gift card sent via email.  

Please email us the tracking number and order number of the package being sent back to expedite your exchange. If you do not send us the email your return will be delayed.

info@kingmcneal.com 

If you meet the return/exchange requirements please ship item(s) from USPS to:

The King McNeal Collection
PO Box 2201 

Kankakee, Illinois 60901

 
RETURN PROCESSING TIME
Upon receipt of your package, your return for a store credit will be processed within 1-2 weeks. You will be notified via email once your return has been processed.
Shipping Protection

Shipping Protection

$2.00
Shipping Protection

Shipping Protection

$2.00
Title: 2.00

Customer Reviews

Based on 367 reviews
89%
(328)
5%
(19)
2%
(8)
1%
(3)
2%
(9)
99.7
81.8
D
DeJai
Repeat customer

I'm always pleased with the quality no matter the product, t- shirt or jump suit. My orders are always delivered in a timely fashion, normally received within a week off the purchase.

Hi there,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are a repeat customer and have consistently been satisfied with our products. Our team works hard to ensure that all orders are delivered in a timely manner, and we are happy to know that this has been your experience. Thank you for choosing our 'Shipping Protection' service, and we look forward to serving you again in the future.

K
Kellie Avery
Kellie

Great quality. My son loves it. I will definitely order again.

Hi Kellie,

Thank you for leaving a review for our 'Shipping Protection' product. We're thrilled to hear that your son loves it and that you're happy with the quality. We appreciate your support and look forward to assisting you with any future orders. Have a great day!

Best,
Customer Service Team

P
Phyllis Brown
Top Teir Gear

I want to share my experience because it's been such a positive one. Let me start with the quality: every item I’ve ordered feels like it’s been crafted with care and attention. I can't believe how quickly my orders arrived—within a week! I truly appreciate the customer service team, who kept me informed about the status of my items and even followed up after delivery to ensure everything was satisfactory. The packaging was secure and cushioned, showing that they really care about delivering everything in perfect condition. I’m genuinely thrilled to say that I’ll be a loyal customer for life!

Thank You!

D
Diana

I am glad I selected the shipping protection. Everything arrived in perfect condition!

L
Latasha

Fantastic

A
Amy

Great quality. True to size!

M
Mark Gooden
Is shipping protection needed?

I love the shirt and the quality. However, realize I paid for this “shipping protection” and USPS 3-day shipping but received the ítem after 5 days because it was taken to post office late. I’m just not convinced either was a smart use of my money so I doubt if I will pay for either service again.

Hi there,
Thank you for taking the time to leave a review. We're glad to hear that you love the shirt and its quality. We apologize for any inconvenience with the shipping time. We would like to clarify that we do not offer a 3-day shipping option, and our standard shipping time is 4-7 business days of processing time. Please review our shipping policy for more information. We also wanted to mention that your order was placed on a Sunday and Monday was a federal holiday when the post office was closed, which may have caused a slight delay in delivery. We understand your hesitation with the shipping protection option, and we want to assure you that it is completely optional. You can simply uncheck it during checkout if you do not wish to purchase it. Thank you for your feedback.

A
Anton

Love It. Great Quality

M
Marcia

100% AMAZING!!! Quality, stitching, sizing is impeccable!

L
Lucien

Great qaulity

123

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